Privacy Statement

Update on Personal Data Processing




GAIA Technical S.A. sets as its priority the protection of the personal data provided to it and complies with the applicable legislation on the Protection of Personal Data. Our company assures you that it takes all the necessary technical and organisational measures to manage the personal data of its customers and associates by ensuring the processing of the personal data in accordance with the legal framework and the prevention of any accidental loss or destruction and of any unauthorised and/or illegal access to it, use, modification or disclosure thereof.




GAIA Technical S.A. under the distinctive title GAIA S.A. having its headquarters in Ptolemaida, Plastira 2 str, PC 50200 email: tel: + 30-24630-21700 website:, informs that, for the purposes of carrying out its business activities, processes the personal data of the underlying natural persons (such as, for example, its clients, suppliers, shareholders and prospective employees) in accordance with the applicable national legislation and the European Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, (General Data Protection Regulation, hereinafter referred to as “Regulation” as applicable.


For any matter concerning the processing of personal data, please send an email at:


The personal data we process.

The personal data you provide to us, such as your full name, your contact details, your email address, telephone number, date of birth, ID number, profession, address, Tax Registration number, etc., we only process when we have a legitimate reason to do so.


The legitimate reasons for processing your personal data.

Legitimate reasons for processing your personal information are:


(a) the performance of a contract that you assign to us or which you intend to assign to us, such as the execution of a project or the provision of services, in order to fulfill our contractual obligations in the above context.


(b) safeguarding and protecting the legitimate interests of yours as well as ours.



the compliance with a statutory obligation, such as the publication of acts and details of the public limited liability company (including natural persons, such as shareholders, members of the Board of Directors or executives of the Company), in accordance with Art. 7b of the Law 2190/1920 as amended, the disclosure of transactions of liable persons to the Stock Exchange, the handling of claims for compensation for accidents caused during the execution of a project, the management of court cases etc.,


(d) the consent you provide under the specific conditions set out in the legal framework.


(e) the explicit disclosure by the data subject and the processing that is necessary to protect the vital interests of the data subject or other natural person (in case the subject is physically or legally incapable of consent) are the legitimate reasons for which we process any information provided regarding health data.


How and why we use your personal information.


  • To properly respect our contractual commitments and maintain the  communication between us.

From the contractual relationship between us (whether it is a project contract by a contractor/subcontractor, a supply contract, a service contract, etc., or it is the processing of personal data at a pre-contractual stage), we draw and use the information required for a smooth growth of our co-operation, for example for the signing of amendments to the main project contract, the management of financial pending issues resulting from a cooperation, etc.


  • To communicate with you and manage our relationship with you

We may need to contact you via email or telephone for management reasons, as for example, to inform you of the progress of our cooperation, to set a professional meeting for a candidate for staff, to handle other requests or complaints, etc. .


  • To comply with legal obligations

When, for example, we publish on our website and on the web site of  the General Commercial Registry, decisions of the General Assembly and/or the Company’s Board of Directors (including natural persons’ details) under a statutory authorisation, we designate and disclose other natural persons as the Company’s representatives for the performance of activities relating to its business activities.


  • To safeguard our legitimate interests and protect individuals and goods

When we use Closed Circuit Television (CCTV) and security cameras in order to be able to protect the security of individuals, materials and infrastructures in projects that the company performs.


  • By registering and giving your respective consent, you will be able to accept any updates and offers we send via email and text messages or through related services (for example, SMS, Viber, etc.).


  • For personalised communication (profiling)


In order to provide you with the best possible experience, personal data collected under our contractual relationship may be used to send personalised updates, provided you have given your consent, subject to the specific conditions set out in the legal framework.


Where your personal data is shared.


GAIA Technical S.A. does not transmit the personal data provided by natural persons to third parties.


GAIA Technical S.A. shares your personal data with the following categories of recipients:


  • State authorities, Law enforcement entities

When this is necessary in order to conduct an audit (e.g. Regulatory Authority for Energy, Hellenic Consumers’ Ombudsman, Personal Data Protection Authority, etc.) and in accordance with the legal procedures provided.


  • Partners of our Company (partners, subcontractors, insurance companies, auditing company, etc.)


Storage period

The length of the data storage period is decided on the basis of the following specific criteria, depending on the case:


When processing is required as an obligation under the provisions of the applicable legal framework, your personal data will be stored for as long as the relevant provisions impose on a case-by-case basis.


When processing is made on a contractual basis, your personal data is stored for as long as it is necessary for the performance of the contract during its term and then for the foundation, exercise, and/or support of legal claims under the contract.


What are your rights with respect to your personal data


Any natural person whose data is processed by GAIA Technical S.A. enjoys the following rights:


  • Access right:

You have the right to be aware and verify the legitimacy of the processing. So, you have the right to access the data and get additional information about its processing.


  • Right to rectification:

You have the right to examine, rectify, update or modify your personal data.


  • Right of erasure:

You have the right to make a request for the erasure of your personal data when we process it on your consent or in order to protect our legitimate interests. In all other cases (such as, for example, where there is a contract, the obligation to process personal data required by law, public interest), this right is subject to specific restrictions or is not warranted as the case may be.


  • Right to have the processing restricted:

You have the right to request a restriction of the processing of your personal data in the following cases: (a) when you question the accuracy of your personal data and until the verification is made, (b) when you oppose to the erasure of the personal data and request instead of erasuring the restriction of its use, (c) when the personal data are not needed for processing purposes but are necessary for the foundation, exercise, support of legal claims, and (d) when you object to the processing and until it is verified that there are legitimate reasons concerning them and that it overrides the reasons why you are opposed to the processing.


  • Right of objection to the processing:

You have the right to object at any time to the processing of the personal data in cases where, as described above, it is necessary for the purposes of legitimate interests we seek as controllers.


  • Right to data portability:

You have the right to receive your personal data free of charge in a format that allows you to access it, use, and edit it under the commonly used editing methods. You have the right to request, if technically feasible, to transfer the data directly to another controller. This right of yours to do so applies for the data you have provided us and is processed by automated means based on your consent or performance of a relevant contract.


  • Right to withdraw the consent

Where processing is based on your consent, you have the right to revoke it freely, without prejudice to the lawfulness of the processing based on your consent before recalling it.


In order to exercise any of the above rights, you can contact the company’s competent department on the e-mail address: e-mail:



Right to lodge a complaint with the Hellenic Data Protection Authority (HDPA)

You have the right to lodge a complaint with the Hellenic Data Protection Authority ( Telephone Center: +302106475600, Fax: +30210 6475628, Email:



The web site of GAIA Technical S.A. is addressed to adults. THE COMPANY does not collect or intend to collect information from or about children.


Link to other web sites

GAIA Technical S.A. is not liable for the privacy practices or content of other web sites that may be contained on our web site. Therefore, we suggest that you carefully read the privacy statements of these foreign web sites.